/* BN Glowbal Chat – tông xanh ngọc lục bảo + vàng kim theo logo */
:root{
  --bg:#F6F4EC; --surface:#FFFFFF; --surface-2:#ECEFE5; --line:#DCE1D2; --fg:#132219; --muted:#5E6C61;
  --green:#0E7A3C; --green-deep:#064A24; --green-soft:#E1F2E6; --gold:#E2B33C; --bronze:#A8740F; --gold-soft:#FBF2D8;
  --indigo:#0A6633; --indigo-soft:#FBF2D8; --indigo-ink:#7A5208;
  --rail:#05301A; --rail-fg:#DDE8DF; --rail-muted:#8FA596; --rail-hover:#133D22;
  --danger:#C2412D; --danger-soft:#FBE7E3; --warn:#C47F0E; --warn-soft:#FDF0D8; --ok:#138A3A;
  --unread-bg:#FFF1CC; --unread-hover:#FCE9B5; --me:#E6F2DA; --me-line:#CFE3BC; --ai:#EFE9FB; --ai-line:#DCD0F5; --cust:#FFFFFF; --tr:#C2412D;
  --shadow:0 1px 2px rgba(19,34,25,.06),0 4px 14px rgba(19,34,25,.05);
  --f-ui:"Be Vietnam Pro",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --r:12px; --r-sm:8px;
}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){
  --bg:#0C1510; --surface:#132019; --surface-2:#192A20; --line:#26392C; --fg:#E6ECE5; --muted:#98A99C;
  --green:#36B862; --green-soft:#16301F; --gold:#EDBE52; --bronze:#D7973D; --gold-soft:#2C2412;
  --indigo:#2FA862; --indigo-soft:#2A2310; --indigo-ink:#EBC867;
  --rail:#07140C; --rail-hover:#10301B;
  --danger:#E8705C; --danger-soft:#3A1D18; --warn:#E6A63A; --warn-soft:#352812; --ok:#36B862;
  --unread-bg:#3A2F12; --unread-hover:#463915; --me:#1B3020; --me-line:#284A30; --ai:#251F38; --ai-line:#3A3158; --cust:#18261D; --tr:#F08A78;
  --shadow:0 1px 2px rgba(0,0,0,.3); color-scheme:dark}}
:root[data-theme="dark"]{
  --bg:#0C1510; --surface:#132019; --surface-2:#192A20; --line:#26392C; --fg:#E6ECE5; --muted:#98A99C;
  --green:#36B862; --green-soft:#16301F; --gold:#EDBE52; --bronze:#D7973D; --gold-soft:#2C2412;
  --indigo:#2FA862; --indigo-soft:#2A2310; --indigo-ink:#EBC867;
  --rail:#07140C; --rail-hover:#10301B;
  --danger:#E8705C; --danger-soft:#3A1D18; --warn:#E6A63A; --warn-soft:#352812; --ok:#36B862;
  --unread-bg:#3A2F12; --unread-hover:#463915; --me:#1B3020; --me-line:#284A30; --ai:#251F38; --ai-line:#3A3158; --cust:#18261D; --tr:#F08A78;
  --shadow:0 1px 2px rgba(0,0,0,.3); color-scheme:dark}
*{box-sizing:border-box}
html,body{height:100%;margin:0}
body{background:var(--bg);color:var(--fg);font-family:var(--f-ui);font-size:14px;line-height:1.45}
button,input,select,textarea{font:inherit;color:inherit}
a{color:var(--green)}
:focus-visible{outline:2px solid var(--gold);outline-offset:2px}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
.loading{padding:40px;text-align:center;color:var(--muted)}
.muted{color:var(--muted)} .small{font-size:12.5px} .sp{flex:1}
.err{color:var(--danger);font-size:13px;min-height:1em}

/* nút, ô nhập */
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:7px 14px;cursor:pointer;font-weight:600;white-space:nowrap}
.btn:hover{border-color:var(--green)}
.btn.pri{background:linear-gradient(180deg,#0E7A3C,#085A2C);border-color:#085A2C;color:#fff;box-shadow:inset 0 -2px 0 rgba(226,179,60,.7)}
.btn.green{background:var(--green);border-color:var(--green);color:#fff}
.btn.ghost{background:transparent;border-color:transparent}
.btn.sm{padding:4px 10px;font-size:12.5px}
.btn:disabled{opacity:.55;cursor:default}
.in{width:100%;border:1px solid var(--line);background:var(--surface);border-radius:var(--r-sm);padding:9px 11px}
textarea.in{resize:vertical;min-height:70px}
.fl{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:600;color:var(--muted)}
.fl .in{font-weight:400;color:var(--fg)}
.chip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--surface-2);border-radius:999px;padding:5px 12px;cursor:pointer;font-weight:600;color:var(--muted);font-size:13px}
.chip.on{background:var(--green-deep);border-color:var(--gold);color:#F3D27A}
.chip .n{font-weight:500;opacity:.85}
.badge{display:inline-block;min-width:18px;padding:0 5px;border-radius:9px;background:var(--danger);color:#fff;font-size:11px;font-weight:700;text-align:center;line-height:18px}

/* khung */
.update{position:sticky;top:0;z-index:70;background:linear-gradient(90deg,#05301A,#0A6633);border-bottom:2px solid var(--gold);color:#fff;padding:10px 16px;display:flex;gap:12px;align-items:center;justify-content:center;flex-wrap:wrap;font-weight:600}
.update button{background:#fff;color:var(--green-deep);border:0;border-radius:8px;padding:6px 14px;font-weight:700;cursor:pointer}
.app{display:grid;grid-template-columns:210px 1fr;min-height:100vh}
.rail{background:linear-gradient(180deg,#06381E,#031D0F);color:var(--rail-fg);display:flex;flex-direction:column;padding:16px 10px;gap:6px;position:sticky;top:0;height:100vh}
.brand{display:flex;gap:10px;align-items:center;padding:4px 8px 14px}
.brand img{width:52px;height:auto}
.brand .nm{font-weight:800;letter-spacing:.06em;color:#F3D27A} .brand .sub{font-size:11px;color:var(--rail-muted)}
.rail a{display:flex;align-items:center;gap:10px;color:var(--rail-fg);text-decoration:none;padding:9px 10px;border-radius:8px;font-weight:600}
.rail a:hover{background:var(--rail-hover)} .rail a.on{background:var(--rail-hover);box-shadow:inset 3px 0 0 var(--gold)}
.rail .me{margin-top:auto;font-size:12.5px;color:var(--rail-muted);padding:8px}
.rail .me b{color:var(--rail-fg);display:block;font-size:13.5px}
.rail .me button{background:none;border:0;color:var(--rail-muted);cursor:pointer;padding:4px 0;margin-right:10px;text-decoration:underline}
.main{min-width:0;padding:16px;max-width:1400px}
.mtop,.mshade{display:none}
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow)}
.ph{display:flex;align-items:baseline;gap:12px;background:linear-gradient(120deg,#05301A,#0A6633 60%,#0E7A3C);box-shadow:inset 0 -3px 0 var(--gold);color:#fff;border-radius:var(--r) var(--r) 0 0;padding:14px 18px;flex-wrap:wrap}
.ph h1{margin:0;font-size:20px;color:#F3D27A} .ph .sub{opacity:.85;font-size:13px}
h2.sec{font-size:16px;margin:22px 0 10px}

/* hội thoại */
.inbox{display:grid;grid-template-columns:minmax(300px,380px) 1fr;min-height:calc(100vh - 110px)}
.list{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0}
.filters{padding:12px;display:flex;flex-direction:column;gap:8px;border-bottom:1px solid var(--line)}
.filters .row{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.filters select{border:1px solid var(--line);background:var(--surface);border-radius:var(--r-sm);padding:7px 8px}
.digbar{display:flex;gap:8px;align-items:center;background:var(--gold-soft);border-radius:8px;padding:6px 10px;font-size:13px}
.digbar b{font-size:16px;color:var(--bronze)}
.items{overflow:auto;flex:1}
.it{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);background:none;padding:10px 12px;cursor:pointer}
.it:hover{background:var(--surface-2)} .it.on{background:var(--indigo-soft)}
.it .top{display:flex;gap:6px;align-items:center}
.it .nm{font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.it .tm{margin-left:auto;font-size:12px;color:var(--muted);white-space:nowrap}
.it .sn{color:var(--muted);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:2px}
.it .tg{display:flex;gap:4px;flex-wrap:wrap;margin-top:5px}
.dot{width:9px;height:9px;border-radius:50%;background:var(--danger);display:inline-block;flex:none}
.wait{color:var(--danger);font-weight:700;font-size:12px}
.pg{font-size:11px;color:var(--muted);border:1px solid var(--line);border-radius:6px;padding:0 5px}

.chat{display:flex;flex-direction:column;min-width:0;min-height:0}
.chead{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:10px 14px;border-bottom:1px solid var(--line)}
.chead .nm{font-weight:800;font-size:16px}
.chead .acts{display:flex;gap:4px;flex-wrap:wrap;margin-left:auto}
.back{display:none}
.msgs{flex:1;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:10px;background:var(--bg);min-height:280px;max-height:calc(100vh - 430px)}
.bub{max-width:min(78%,640px);border-radius:16px;padding:9px 13px;border:1px solid var(--line);background:var(--cust);white-space:pre-wrap;word-wrap:break-word}
.bub.out{align-self:flex-end;background:var(--me);border-color:var(--me-line)}
.bub.ai{align-self:flex-end;background:var(--ai);border-color:var(--ai-line)}
.bub .meta{font-size:11.5px;color:var(--muted);margin-bottom:3px}
.bub .tr{border-top:1px dashed var(--line);margin-top:7px;padding-top:6px;color:var(--tr);font-weight:500}
.bub img{max-width:220px;border-radius:8px;display:block;margin-top:4px}
.dayline{align-self:center;font-size:12px;color:var(--muted);background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:2px 10px}
.banner{padding:8px 14px;font-size:13px;display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.banner.warn{background:var(--warn-soft)} .banner.ai{background:var(--ai)} .banner.danger{background:var(--danger-soft)}

.tagbox{display:grid;grid-template-columns:repeat(auto-fill,minmax(92px,1fr));gap:5px;padding:8px 12px;border-top:1px solid var(--line);max-height:120px;overflow:auto}
.tag{border:1.5px solid transparent;border-radius:8px;padding:3px 6px;font-size:12.5px;font-weight:600;text-align:center;cursor:pointer;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.tag.on{border-color:currentColor;box-shadow:inset 0 0 0 1px currentColor}
.tag.on::before{content:"● "}
.tg .tag{cursor:default;padding:1px 6px;font-size:11.5px}
.t-violet{background:#EEE6FB;color:#5B2DA8}.t-orange{background:#FDE9DC;color:#B4470E}.t-lilac{background:#F1EBFA;color:#6B4FA0}.t-mauve{background:#F5E8F2;color:#8A3D79}
.t-blue{background:#E3ECFB;color:#2453A8}.t-mint{background:#E2F5EC;color:#1D7A4E}.t-pink{background:#FCE7F1;color:#B0306E}.t-sand{background:#F4EEE2;color:#7A5B23}
.t-teal{background:#E0F3F3;color:#16716F}.t-yellow{background:#FBF4D6;color:#8A6A00}.t-rose{background:#FCE6E6;color:#B42F2F}.t-sky{background:#E2F1FB;color:#1C6B9C}
.t-green{background:#E1F3E5;color:#16743A}.t-lime{background:#EEF6DC;color:#557A12}.t-indigo{background:#E7E9FA;color:#3442A0}.t-peach{background:#FDEDE2;color:#A1501B}
:root[data-theme="dark"] [class^="t-"],:root[data-theme="dark"] [class*=" t-"]{filter:brightness(.82) saturate(1.1)}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]) [class^="t-"],:root:not([data-theme="light"]) [class*=" t-"]{filter:brightness(.82) saturate(1.1)}}

.composer{border-top:1px solid var(--line);padding:10px 12px;display:flex;flex-direction:column;gap:8px;background:var(--surface);border-radius:0 0 var(--r) 0}
.langs{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.langs .chip{padding:5px 11px}
.langs select{border:1px solid var(--line);border-radius:999px;padding:5px 8px;background:var(--surface-2)}
.composer textarea{min-height:64px}
.composer .row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.trnote{font-size:12.5px;background:var(--green-soft);border-radius:8px;padding:6px 10px}
.sugg{border:1px solid var(--ai-line);background:var(--ai);border-radius:10px;padding:10px;display:flex;flex-direction:column;gap:8px}
.sugg .ins{font-size:13px}
.sugg .opt{border:1px solid var(--ai-line);background:var(--surface);border-radius:8px;padding:8px 10px;text-align:left;cursor:pointer}
.sugg .opt:hover{border-color:var(--indigo)}
.sugg .opt b{font-size:12px;color:var(--indigo-ink);text-transform:uppercase;letter-spacing:.03em}
.sugg .opt .f{color:var(--muted);font-size:12.5px;margin-top:2px}
.sugg .opt .w{color:var(--danger);font-size:12px}
.empty{padding:40px 20px;text-align:center;color:var(--muted)}

/* nhóm nội bộ */
.team{display:grid;grid-template-columns:260px 1fr;min-height:calc(100vh - 110px)}
.rooms{border-right:1px solid var(--line);overflow:auto}
.room{display:block;width:100%;text-align:left;background:none;border:0;border-bottom:1px solid var(--line);padding:10px 12px;cursor:pointer}
.room.on{background:var(--indigo-soft)} .room .l{font-size:12.5px;color:var(--muted);overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
.tmsgs{flex:1;overflow:auto;padding:14px;display:flex;flex-direction:column;gap:8px;background:var(--bg);min-height:300px;max-height:calc(100vh - 260px)}
.tm{max-width:min(80%,680px);background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:8px 12px;white-space:pre-wrap;word-wrap:break-word}
.tm.mine{align-self:flex-end;background:var(--me);border-color:var(--me-line)}
.tm.ai{background:var(--ai);border-color:var(--ai-line)}
.tm .who{font-size:12px;font-weight:700;color:var(--indigo-ink);margin-bottom:2px}
.tm .who span{font-weight:400;color:var(--muted)}
.thinking{align-self:flex-start;color:var(--muted);font-style:italic;font-size:13px}
.tin{display:flex;gap:8px;padding:10px;border-top:1px solid var(--line)}
.tin textarea{min-height:44px;flex:1}

/* ngăn kéo ghi chú */
.drawer{position:fixed;inset:0 0 0 auto;width:min(440px,100%);background:var(--surface);border-left:1px solid var(--line);z-index:80;display:flex;flex-direction:column;box-shadow:-8px 0 30px rgba(0,0,0,.15)}
.drawer .dh{display:flex;align-items:center;gap:8px;padding:12px 14px;border-bottom:1px solid var(--line);font-weight:700}
.drawer .tmsgs{max-height:none}

/* báo cáo */
.seg{display:inline-flex;border:1px solid var(--line);border-radius:999px;overflow:hidden}
.seg button{border:0;background:var(--surface);padding:7px 14px;cursor:pointer;font-weight:600}
.seg button.on{background:var(--green-deep);color:#F3D27A}
.kpis{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin:14px 0}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);padding:12px 14px}
.kpi .l{font-size:12.5px;color:var(--muted)} .kpi .v{font-size:24px;font-weight:800;margin-top:2px}
.kpi.gold .v{color:var(--bronze)} .kpi.red .v{color:var(--danger)} .kpi.ai .v{color:var(--indigo)}
.tw{overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--r)}
table.t{border-collapse:collapse;width:100%;min-width:640px}
table.t th,table.t td{padding:9px 12px;border-bottom:1px solid var(--line);text-align:right;white-space:nowrap}
table.t th{font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);background:var(--surface-2)}
table.t th:first-child,table.t td:first-child{text-align:left;position:sticky;left:0;background:inherit}
table.t td:first-child{background:var(--surface);font-weight:600}
td.hm{text-align:center!important;font-weight:700;min-width:34px}
.aibox{background:var(--ai);border:1px solid var(--ai-line);border-radius:var(--r);padding:12px 14px;white-space:pre-wrap;margin-top:12px}
.bar{height:8px;border-radius:4px;background:var(--gold);display:inline-block;vertical-align:middle;margin-left:6px}

/* cài đặt */
.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:14px}
.pad{padding:14px 16px}
.pane h3{margin:0 0 10px;font-size:15px}
.pane .row{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.li{display:flex;gap:8px;align-items:center;padding:8px 0;border-bottom:1px solid var(--line);flex-wrap:wrap}
.li:last-child{border-bottom:0}
.ok{color:var(--ok);font-weight:700} .bad{color:var(--danger);font-weight:700}
.log{font-size:12.5px;max-height:420px;overflow:auto}
.log .li{align-items:flex-start}
.k{font-size:11px;font-weight:700;border-radius:6px;padding:1px 6px;background:var(--surface-2)}
.k.reply{background:var(--green-soft);color:var(--green)} .k.handoff,.k.blocked,.k.error{background:var(--danger-soft);color:var(--danger)}

/* đăng nhập */
.auth{min-height:100vh;display:grid;place-items:center;padding:16px;background:radial-gradient(circle at 50% 20%,#0E7A3C 0,#05301A 55%,#021309 100%)}
.auth .box{border-top:3px solid var(--gold)!important}
.auth .box{width:min(380px,100%);background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:24px;display:flex;flex-direction:column;gap:12px;box-shadow:var(--shadow)}
.auth img{width:150px;align-self:center} .auth h1{margin:0;font-size:20px}

.fab{position:fixed;right:18px;bottom:22px;width:56px;height:56px;border-radius:50%;background:linear-gradient(160deg,#0E7A3C,#05301A);border:2px solid var(--gold)!important;color:#fff;border:0;font-size:24px;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.25);z-index:60}
.fab .badge{position:absolute;top:-2px;right:-2px}
.toast{position:fixed;left:50%;bottom:90px;transform:translateX(-50%);background:var(--green-deep);color:#fff;padding:10px 16px;border-radius:10px;z-index:100;max-width:90vw}
.ov{position:fixed;inset:0;background:rgba(0,0,0,.4);display:grid;place-items:center;z-index:90;padding:16px}
.modal{background:var(--surface);border-radius:14px;width:min(520px,100%);max-height:90vh;overflow:auto}
.modal .mh{display:flex;align-items:center;padding:14px 16px;border-bottom:1px solid var(--line)} .modal h2{margin:0;font-size:16px}
.modal .mb{padding:16px;display:flex;flex-direction:column;gap:10px} .modal .mf{padding:12px 16px;border-top:1px solid var(--line);display:flex;gap:8px;justify-content:flex-end}

/* điện thoại */
@media (max-width:860px){
  .app{grid-template-columns:1fr}
  .rail{position:fixed;inset:0 auto 0 0;width:240px;z-index:85;transform:translateX(-100%);transition:transform .2s}
  .rail.open{transform:none}
  .main{padding:10px 10px 24px}
  .mtop{display:flex;align-items:center;gap:10px;position:sticky;top:0;z-index:66;background:linear-gradient(90deg,#05301A,#0A6633);color:#F3D27A;border-bottom:2px solid var(--gold);padding-block:8px;padding-top:max(8px,env(safe-area-inset-top,0px));padding-left:max(12px,env(safe-area-inset-left,0px));padding-right:max(12px,env(safe-area-inset-right,0px))}
  .mtop img{width:34px;height:auto}.mtop b{font-size:16px}
  .card > .ph{display:none}
  .mburger{position:relative;width:42px;height:42px;border-radius:10px;border:1px solid rgba(243,210,122,.5);background:rgba(255,255,255,.08);color:#F3D27A;font-size:22px;cursor:pointer;flex:none}
  .mburger .badge{position:absolute;top:-4px;right:-4px}
  .mshade:not([hidden]){display:block;position:fixed;inset:0;background:rgba(0,0,0,.45);z-index:84}
  .inbox,.team{grid-template-columns:1fr}
  .inbox.open .list,.inbox:not(.open) .chat{display:none}
  .team.open .rooms,.team:not(.open) .tchat{display:none}
  .list{border-right:0}
  .back{display:inline-flex}
  .msgs{max-height:none;min-height:45vh}
  .composer{border-radius:0 0 var(--r) var(--r)}
  .fab{bottom:22px}
  .ph{padding:12px 14px} .ph h1{font-size:18px}
}

/* sản phẩm */
.pgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:14px;margin-top:14px}
.pcard{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);overflow:hidden;display:flex;flex-direction:column}
.pcard.off{opacity:.6}
.pimg{aspect-ratio:4/3;background:var(--surface-2);display:grid;place-items:center;position:relative;color:var(--muted);font-size:13px}
.pimg img{width:100%;height:100%;object-fit:cover;max-width:100%}
.pimg i{position:absolute;right:8px;bottom:8px;background:rgba(0,0,0,.55);color:#fff;font-style:normal;font-size:12px;border-radius:6px;padding:1px 6px}
.pbody{padding:10px 12px;display:flex;flex-direction:column;gap:6px;align-items:flex-start}
.prices{display:flex;gap:8px;width:100%}
.prices span{flex:1;background:var(--gold-soft);border-radius:8px;padding:5px 8px;font-weight:800;font-variant-numeric:tabular-nums;color:var(--bronze)}
.prices small{display:block;font-weight:600;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.04em}
.pdesc{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.eimgs{display:flex;gap:8px;flex-wrap:wrap;margin:6px 0}
.eimg{position:relative;width:88px}.eimg img{width:88px;height:88px;object-fit:cover;border-radius:8px;border:1px solid var(--line)}
.eimg .btn{position:absolute;top:2px;padding:2px 6px;background:var(--surface)}.eimg [data-first]{left:2px}.eimg [data-del]{right:2px}
.pp{border:1px solid var(--line);border-radius:10px;padding:10px;display:flex;flex-direction:column;gap:8px}
.pp-h{display:flex;gap:8px;align-items:baseline}.pp-h .pr{font-weight:800;color:var(--bronze);font-variant-numeric:tabular-nums}
.pp-imgs{display:flex;gap:8px;overflow-x:auto}
.pp-img{border:1px solid var(--line);border-radius:8px;background:none;padding:0;cursor:pointer;position:relative;flex:none}
.pp-img img{width:96px;height:96px;object-fit:cover;border-radius:8px;display:block}
.pp-img span{position:absolute;inset:auto 0 0 0;background:rgba(6,48,26,.85);color:#F3D27A;font-size:11px;font-weight:700;border-radius:0 0 8px 8px;padding:2px}
.pp-img:hover{border-color:var(--gold)}

.addst summary::-webkit-details-marker{display:none}

/* thẻ gọn trong hội thoại */
.tagbar{display:flex;gap:6px;flex-wrap:wrap;align-items:center;padding:8px 12px;border-top:1px solid var(--line)}
.tagbar .tag{display:inline-flex;align-items:center;gap:4px;padding:3px 4px 3px 8px;cursor:default}
.tagbar .tag.on::before{content:none}
.tagbar .tag button{border:0;background:none;color:inherit;font-weight:800;cursor:pointer;padding:0 4px;font-size:14px;line-height:1}
.tgh{font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;margin:12px 0 6px}
.tgg{display:flex;flex-wrap:wrap;gap:6px}
.tgg .tag{padding:6px 10px;font-size:13.5px}
@media (max-width:860px){.ov:has(.sheet){place-items:end center;padding:0}.modal.sheet{width:100%;max-height:80vh;border-radius:16px 16px 0 0}}

/* tin chưa trả lời: nền đậm + chữ đậm; trả lời xong tự về bình thường */
.it.it-new{background:var(--unread-bg);box-shadow:inset 4px 0 0 var(--danger)}
.it.it-new .nm{font-weight:800}
.it.it-new .sn{color:var(--fg);font-weight:600}
.it.it-new:hover{background:var(--unread-hover)}
.it.on{background:var(--green-soft);box-shadow:inset 4px 0 0 var(--green)}
.it.on.it-new{box-shadow:inset 4px 0 0 var(--danger),inset 0 0 0 2px var(--green)}

.steps{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:8px;line-height:1.5}